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Now that's service. You guys rock! - Jim Beseda

Thanks again for the Royal Treatment. - Lenin Rodriguez

Thank you. I can't wait to see what my son and his girlfriend say about the nice gifts I sent to them from your Sakura. I feel sure I will order more. It was a pleasant experience.Happy holidays.

Karen Bogenschutz

Yes, the order arrived much quicker than I had anticipated and everything was in perfect condition. Now I just have to wait to see what my son says about the merchandise. I thought they were great quality. Thank you again for making for very first online purchase a pleasant experience.

Karen Bogenschutz

Hello!

Thank you so much for inquiring about my order. I was very pleased with the handling of my order. It was delivered on time, the packaging was efficient and in great condition. I am very pleased with your company and as soon as I am in need or have the desire to obtain more martial arts goods, I will be sure to refer to your store.

Candy Guerrero

Sure, I do not mind if you quote me on your Web Site. As a matter of fact, the quotes on your Comments page were important factors to my purchase. I feel more confident about buying something if I know that others have been satisfied.

Candy Guerrero

The order arrived in a couple of days, a lot faster than I thought it would. The item was packed accordingly. I am very pleased with the quality of the item. Think your martial art site is the best on the web. Look forward to doing business with you again.

Marci Junge

Feel free to use my comments, you deserve them and many more!

I am writing to thank you for your professionalism and care in delivering exceptional service. Although I placed my order over the busy holiday period, it was handled quickly and shipped out in a surprisingly short amount of time. As both an avid martial artist and frequent internet shopper, the depth of your selection and quality of your service definitely impressed me. This is the first time I have ordered from Sakura M/A Supply, but it certainly won't be the last.

Ryan Namba

I am both surprised and pleased by your offer. Your company is certainly one of the hidden gems of the internet. I'll definitely be doing my part to make it less "hidden" by spreading the word about Sakura M/A Supply. Thanks, and I look forward to doing business with you again.

Ryan Namba

The fact that you were courteous enough to ask permission to quote my words is testament again to your professionalism. As a resident of Hawaii, I know how hard it can be to find an affordable online shopping service, and yours certainly ranks high on my list. Feel free to use my words as you see fit, and thanks again.

Ryan Namba

I am very impressed with the speed and thoroughness with which my order was handled. I will continue to use Sakura for all of my martial arts needs. Sincerely,

Scott Melanson

I do not ever write to a company to tell them how I feel about their products. This is because I am so very often disappointed with the shipping time of Martial Arts equipment online. However, I must tell you that I am completely satisfied with the items you shipped me and thrilled with the shipping time. I received my package in less than a week which has never happened for me with any other online Martial Arts store. Thank you for being so organized and caring about your customers. I look forward to doing business with you in the future. 

Paul Shaver

Hello Sakura, I know its was some time ago now but I just wanted to thank you for the speedy delivery and trouble free ordering I experienced when I bought a sword from your catalogue. Having trained for sometime now, my bride to be felt maybe I should have an oriental sword to cut our wedding cake with. I ordered from you with only days to spare, and received my goods in half the time (and I'm in the UK) your advert told me to expect!! Many thanks!

D.J Hands -  http://www.shotokan-karate.co.uk

I did receive my order and was quite satisfied. I know I will be doing more business sometime soon. I need to replace my kendo Armour at some point. I have also reviewed several other sites and regard Sakura's as the most comprehensive with highly competitive pricing. Thank you,

James d. Mcdermott

Hey guys, I just wanted to drop a line letting you all know that over the course of my two orders with Sakura thus far I am very impressed with your customer service. I was pleasantly surprised to see a company go to such lengths to assure customer satisfaction.

ps- to the rep who suggested a size 5 gi when I had questions about fitting... it's perfect. thanks.

Looking forward to seeing you in the future,

Michael Evers

I have received The Torso Target that I won in your on-line contest and could not be more pleased. This has to be the most realistic punching bag I have ever used, and the best thing is that you gave it to me. I have used your web page for purchases and will continue to tell everyone that I know about your great prices and perfect service. Keep up the good work. Arigato,

Alan Tucker

To whom it may concern,

Yes, the merchandise was received. We couldn't be happier with the items we ordered. All were as expected or better. Thank you. And yes, you can count on our continued patronage.

Randall King

Hi, Thank you for the letter regarding my shipment. Everything was just fine. I am very happy with the quality of the merchandise. And the shipping was fine. I am looking forward to ordering more things from your company. Thanks again! -Steve-

Hi, In regards to your last letter. Sure, you can quote me at your site if you like. I would be honored. Thank you much!

Steve Georgacopulos

Yes, the package was delivered last week. it arrived in perfect condition, just what I was expecting! Thank you very much!

Jeff Cierniak

-Yes, you have my permission to quote me, anything for you guys.

I received my order quickly and I am very happy with the product and service.

RD Smith

Hi!

It is my pleasure to give you feedback. I am so very please with ever aspect of my transaction, from the very helpful and courteous person who took my order to the unbelievably fast processing and shipment. I think your products, service, and pricing is the best anywhere. Your follow-up was incredible. It was truly a pleasure to do business with you and I will be doing a lot more as my son and I continue through the ranks of the martial arts. Best regards, 

Richard E. Dunne

ps I love the email cards and use them often

Hi there-Just letting you know that everything arrived safe and sound, and that I was very pleased with the products I received. I will certainly do business with Sakura again in the future.

Melanie Pallansch

Hi, yes, I got the message about my order being shipped. Thank you. It has been a pleasure doing business with your company. I think our son will totally enjoy his gifts, and will more than likely become a customer himself. :)

Martha McClary

Sure, you can use my comments. Glad to have found you! :) Martha

Thank you. The order arrived today in good condition and exactly as I requested. Perhaps it is o.k. to order online after all! I am pleased with the product.

Karen Bogenschutz

Everything in my order arrived in good condition and in good time. Thank you for your excellent service. I will certainly be ordering from you again.

Best wishes to all at Sakura-0 for the holiday season

Andy Leith

The custom lettering on the belt was done perfectly. I couldn't have asked for a better quality product. I also appreciate how fast you were able to get the belt to me. Again, I am so pleased with the quality of the belt and the fact that you expedited my order so I could have it in time for Christmas. I will highly recommend your company to anyone that is in need of items you sell and I look forward to the next opportunity I can place another order myself.

David Fontaine

Hello,

I'm writing to confirm the receipt of the merchandise I ordered. I'm very pleased with your prompt service and the product I received. I look forward to conducting business with your company in the future.

Louis A. Sharpe Jr. Chief Instructor, Aikido of Cheyenne

Thanks for the great service. All items arrived undamaged and well in advance of the holidays.

Ron Anthony

Hello! I would just like to praise you on the great service I received when i ordered from your page. Not only did your package beat another gift i ordered on the same day with upgraded shipping, it was exactally what i have been searching for. Keep up the great work! I hope to be ordering from you soon!

Sincerely,

Rex Villasin

Sakura,

Thank you very much for your concern in my matter and the delivery. Things went well and I am very satisfied with the quality of the equipment.

Zeb Ullom

Sakura,

Indeed it would be an honor to be quoted on your website. I am very excited to have found a company such as yours. I have ordered martial arts equipment online from your competetors, but I was very dissapointed at the quality of their merchandise. You have the best quality and most reasonable prices. That is why I am going to shop Sakura for all of my martial arts needs.

Thank you very much. I look forward to more business with you soon.

Zeb Ullom

Sakura,

Just wanted to let you know that the tracking numbers have been recieved. But, the package got here yesterday! Thanks for the promptness and all the good work. Sakura is the only place to buy martial arts equipment. Thank you.

Zeb Ullom

Sakura,

As always, I am very pleased with the quality of both your goods and service. The merchandise arrived much earlier than I ever imagined. Thank you very much.

Zeb Ullom

My order was processed with care and concern for my special handling requests. The product arrived ontime and the package was marked as requested.

Thank you very much for your excellent service.

Wil Doane

Feel free to quote me on your website. I know how rare acceptable customer service is, never mind good customer service, never mind YOURS, which was excellent. I was rather pleased that you sent a request for comments as a follow-up to the order, as well.

Keep up the good work!

Wil

I received the kung fu uniform on 12-2, I only ordered it on 11-30 ! The timely manner was well beyond my expectations. I was worried about receiving it in time for Christmas, (it was a present) and was pleasantly surprised, to say the least, to receive it in just 3 days! Also, it was exactly what I ordered, and the student was thrilled!

Nice job,

Jason Zacharek

Greetings and Nöel,

I received my first order during this Christmas Holiday and was pleasantly surprised that it arrived only 5 business days after placing the order. Things must be hectic so close to the 25th and it it a tribute to you and your staff that the order arrived so quickly. The addition of the vital points poster as a gift for my son was also very nice, thank-you. I can assure you I did extensive shopping on the net, I selected 15 sites out of over 100 that I viewed that were worth shopping. Your site is the best. It has the best web page design (yes, I am a trained professional- and discriminating user) as well as some of the most competitive prices and widest selection. No, it doesn't contain everything, but by Gosh, it is a far cry closer than any other site. I would urge any to make it a starting point for on-line shopping for martial arts products.

Again I thank you,

Sincerely,

Thomas R Szten

I really must tell you-all that I was very satisfied with the equipment I received from your company. Other students from the class ordered sparring equipment from another company weeks before I did and have yet to receive anything but the run around. I am very glad that I had mine in time for a tournament that was sceduled last weekend. Everyone who saw and used the equipment were very impressessed with the speed that I received the order and the quality/cost of the merchandise.

You have me hooked.

Tina Fuller

Hi There,

I was extremely pleased with dealing with Sakura MA Supply. The items were GREAT! I will definately be ordering with your company again.

Thanks,

Sheila Bailey

I'm very pleased with my order. The product was packed perfectly adequately in new materials and arrived promptly, in good shape. The price of the product and cost of shipping were such that I will use your services again and recommend you to my friends. Those of us in Hawai'i are always looking for companies which charge reasonable amounts for shipping.

Thank you for your excellent service,

Jackie Hahn

Yes, I have received my order and am very pleased. I will be ordering again in the future. Thank you for monitoring the order and for all your correspondence. Please have a wonderful holiday. Sincerely,

Richy Green

Yes, please feel free to quote me. You are the greatest and the receiver of the gift was most pleased. thank you again.

Richy

Dear Sakura,
I am very pleased with my order (a sword). The craftsmanship and quality have lived up to my expectations. The order arrived on time, and in great shape. The packaging was excellent. Basically, I'm a very happy customer, what can I say? I anticipate using Sakura for whatever my next purchase might be. The email updates were especially helpful. You're running a quality outfit. Sincerely,

Chip Patterson

Thank you so much for your prompt delivery of your merchandise. It was received in fantastic time, even through the holiday rush. All arrived unharmed and in perfect condition. I really appreciated the service I received from both your on line catalog and your store. You were very helpful and I definitely intend on recommending you to others. Thanks

N. Henrickson

Thank you for following up on the order. So few places actually do that when you order online. I was impressed by this fact alone. Not only did the items I ordered arrive early, but they were also very well handled and packaged. The shinais that I ordered are very well crafted. They were a little too tight to start with, and took a while to loosen up so that no one would be injured in the process of fencing. Aside from that they were perfect. The throwing knives that I ordered were very well balanced, and seem to be doing well with the targets. Again, I thank you for the follow up on my order, and appreciate the continuing customer service. Sincerely,

Paul D. Walterick Jr.

Sir, I am happy to say that my order arrived a day earlier than I expected and in perfect condition. Please feel free to pat yourself on the back and also to tell your supervisors that you have yet another more than satisifed customer. Your good business is very professional and well respected. Thank you very much and keep up the good work. GO NAVY!!! Very Respectfully,

Chris Fodera MIDN USN

Sir, The etiquette and professionalism that Sakura Martial Arts Supplies has shown by asking my permission to use my words on the website is very pleasing. I would be honored if you would allow the truth that I speak to represent your quality services so others may be priviledged enough to use Sakura. Once again, thank you very much. Very Respectfully,

Chris Fodera

My recent purchase was effortless and you delivered as promised.

Micah Brown

Thank you sakura,since i maked my first order, yours services aren been excelents, i will continue order my items with your company. Thats is i call great customer service.

Osvaldo Diaz

Hi Sakura,I received my item on time. Again,you display what is great service and i will continue buying my items with your company. Keep doing this great service.I will recomend your company to my martial arts friends. Thank you very much.

Osvaldo Diaz

I have received the items I ordered, in excellent condition. Thank you for the good service and high quality martial arts items.

MM

Thanks a lot for you service, including your customer service, I am very pleased with the way your company does business. I will be sure to spread the word for you, and look forward to making additional purchases from you site.

Thanks again,

Lenin Rodriguez

Hello,

Absolutely, I understand the importance of word of mouth for a business, and your company has proven to me that your main concern is customer satisfaction. There are very few companies out there that make this type of commitment to a customer, even though it is common sense, and the only way to do business. I guess it's good that other people don't catch on, it makes your business stand out all the more.

Thanks again for the Royal Treatment.

Lenin Rodriguez

The service was really good. I've ordered martial arts supplies from a few different web sites, and your service was by far the best. I received the items pretty fast both times I ordered from you guys. I'm still waiting on a couple of items from another martial arts supplies place that I ordered well before I placed my last order with you guys. I will definitely be shopping with you again.

Michael Williams

Hi,

Thank you for this information, it was very helpful. I have no problem with your recycling packaging, I do the same myself and am pleased to see a company out there doing it too. Thank you for you quick response and even quicker shipment. I am very pleased with your service so far. I actually received the package two days after I ordered it and I didn't get special shipping so I was pleasantly surprised. The item was very nice. Thank you for the checking on the progress of my order.

Sincerely,

Jessica Arruda

Hi,

You may certainly use my response on your website. I would also like to add that I am pleased and a bit surprised that you spent time reading the response. Many sites completely ignore responses to their messages or if they do read them, their responses are not nearly as timely. If your products are even half as good as your service I will be more that completely satisified. Have a great day.

Sincerely,

Jessica

Hello,

Yes, of course, you may quote me for your website. I was very pleased with your company and would have no problem letting people know it. Have a wonderful holiday.

Sincerely,

Jessica

We received our shipment. Thank you very much. It's great! Your customer service is fantastic.

The Dysarts

Hi!
Thank you for the SUPERQUICK delivery of my exchanged item - 8" nunchaku. The new pair certainly looks much better, and I am very satisfied with it.

Thanks again for the great customer service. I am impressed by your promptness and excellent communication. You can most certainly count on me buying from Sakura M/A again!

Rgds,

Sunny

Thank you for the quick delivery of my order. The products are high quality, and were very reasonably priced. Keep up the good work. I plan on telling all my martial arts friends about how great you guys are.

Thanks once again.

Mark Reid

My order arrived in perfect condition. It was fast and correct. I guarantee that I will do more business with you in the future. Sincerely,

Matt

As usual, your delivery was extremely prompt and appreciated. My brother loves the sai, and I am sure that he'll get lots of use out of them.

Thanks again, and have a safe and happy New Year.

Heather Papp

Hi

I received everything in good order. Thanks for asking. I look forward to doing more business with you in the coming year.

Bill Pringle

Thank you for my order..It was beautiful and was shipped in a timley manner. I will continue to do business with your company.

Thank you again

Gretchen Gurriere

Yes...Fell free to put my remark where you need. Your company is great and I have recommended it to others. Have a great day.

Gretchen Gurriere

Hello, Sakura Staff!

I'm writing this note to let you know that the sparring gear I ordered from you arrived quickly and has surpassed my demanding expectations. Thanks!

Mike Meyers

To Sakura:

I just wanted to let you know that we were very pleased with the service we received from your company. We've dealt with several other companies and have been dissatisfied with their service. You were very professional and timely and kept us monitored about the progress of our order.

We thank you for this and we look forward to doing business with you in the future.

Thank you,

Gina Whitmore (Bujinkan Purdue Dojo)

Thank you so much the merchandise was perfect, my son just loved it, and the packaging and service was excellent. Again thank you very much.

Susan Berg

Dear Sakura,
You are correct, I did indeed receive my shipment last week. All of the contents I ordered were there. None were damaged, and they were all the correct size and color. Thank you so much for getting the order correct. Your website is fantastic and so is your service. The equipment is of superb quality and is very affordable. The shipment was speedy also. Next time any of my sparring partners want equipment, I will send them your way!

Much obliged,

Joe Fontenot Jr.

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